Terms of service

Terms of Service

Last Updated: July 2026

Welcome to Dubai Mart. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms.

1. Acceptance of Terms

By using Dubai Mart, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with these Terms, please do not use our website.

2. Eligibility

To place an order, you must:

Be at least 18 years old or have permission from a parent or legal guardian.
Provide accurate and complete information during checkout.
Use the website only for lawful purposes.

3. Products & Availability

Dubai Mart offers a variety of technology and electronic products.

We strive to ensure all product descriptions, images, and specifications are accurate. However:

Product colors may vary depending on your device's display.
Packaging may differ slightly from images shown.
Product availability is subject to stock and supplier availability.

We reserve the right to discontinue or limit any product at any time without prior notice.

4. Pricing

All prices displayed on Dubai Mart are listed in United Arab Emirates Dirham (AED) unless otherwise stated.

We reserve the right to:

Change prices without prior notice.
Correct pricing errors.
Cancel orders placed due to incorrect pricing or technical issues.

5. Orders

Once you place an order, you will receive an order confirmation.

Dubai Mart reserves the right to:

Accept or reject any order.
Cancel orders suspected of fraud or unauthorized activity.
Limit quantities purchased per customer.

6. Payment

We accept available payment methods displayed during checkout.

By placing an order, you confirm that:

You are authorized to use the selected payment method.
Your payment information is accurate and complete.

7. Shipping & Delivery

Delivery times provided are estimates and may vary depending on location, courier services, weather conditions, public holidays, or unforeseen circumstances.

Dubai Mart is not responsible for delays caused by shipping partners or events beyond our reasonable control.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review our policy before requesting a return or refund.

9. Warranty

Some products may include a manufacturer's warranty where applicable.

Unless otherwise stated, Dubai Mart does not provide additional warranties beyond those required under applicable law.

10. User Responsibilities

You agree not to:

Use the website for illegal or fraudulent activities.
Attempt to interfere with the security or operation of the website.
Upload malicious software or harmful code.
Copy or misuse website content without permission.

11. Intellectual Property

All website content, including:

Logos
Images
Product descriptions
Graphics
Text
Website design

is the property of Dubai Mart or its licensors and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited.

12. Limitation of Liability

To the maximum extent permitted by law, Dubai Mart shall not be liable for:

Indirect or consequential damages.
Loss of profits or business.
Delays caused by third-party services.
Technical interruptions beyond our control.

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Privacy

Your use of Dubai Mart is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Third-Party Services

Our website may contain links or integrations with third-party services, including payment processors and shipping providers.

Dubai Mart is not responsible for the content, policies, or practices of these third parties.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website after changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of Dubai Mart or purchases made through the website shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

17. Contact

If you have any questions regarding these Terms of Service, please contact Dubai Mart through the customer support options available on our website.

Thank you for shopping with Dubai Mart. We appreciate your trust and look forward to providing you with a secure, reliable, and enjoyable shopping experience.